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c k44 Responsible Gambling — Enjoy the Game, Stay in Control

c k44 believes gambling is for enjoyment, and that enjoyment is best when you play within your limits. On this page you will find how to set your own betting limits, recognise warning signs, and get support when you need it.

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Our Commitment

c k44's Promise of Responsibility

c k44 is an entertainment platform, and we want every member to have a safe and enjoyable experience. When betting or casino play goes out of control, it is no longer entertainment — it can have a negative impact on personal, family, and financial life. That is why we have included responsible gambling as a core principle in our Terms and Conditions.

Our goal is to give you the tools and information you need to stay in control of your own play. If any member feels that gambling is causing problems in their daily life, we are committed to standing by them. c k44's 24/7 live chat and email support are always active in both Bangla and English.

Under our Privacy Policy, your personal information and gambling history are fully protected. Requests for self-exclusion or limit-setting are handled confidentially and are not shared with any third party.

Take Control Yourself

Limit-Setting Tools

c k44 gives you the following tools to stay in control of your play. Contact our live chat for more details about any of these tools.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. The system will notify you automatically before you reach the set limit.

Session Time Limit

Decide in advance how long you will play in one sitting. Once that time is up, you will be advised to take a break. This helps keep your gaming experience fresh.

Reality Check

At set intervals you will receive a brief notification showing how long you have been playing and how much you have spent, so you stay aware of the real situation.

Cool-Off Period

Temporarily close your account for a set period (for example, from 24 hours to several weeks). No bets or deposits will be possible during this time.

Self-Exclusion

If you want to stop playing for an extended period, apply for self-exclusion. Once active, no gambling or transactions of any kind will be possible on the account.

Account Closure

If problems continue even after all other options, our support team will permanently close your account at your request. We respect that decision.

Apply to Set a Limit

Fill in the form below to let the support team know what type of limit or break you want. Our team will contact you within 24 hours.

This request will go directly to our support team. You can also reach us via live chat if needed.

21+

Age Verification Is Mandatory

The minimum age to register and play at c k44 is 21. We take strict measures to prevent underage access. c k44 reserves the right to verify the age of any member, and if underage membership is identified the account will be closed immediately.

Ask Yourself

Warning Signs of a Problem

If you or someone close to you shows any one or more of the following, it may indicate problem gambling. Taking action early is the best approach.

Chasing Losses

Placing repeated bets to try to win back lost money, leading to even greater losses.

Spending Essential Money

A tendency to bet with money set aside for household expenses, rent, or debt repayment.

Losing Track of Time

Hours pass while playing; time for work or family keeps shrinking.

Hiding from People You Know

Concealing gambling from family or friends, or a tendency to lie about it.

Anxiety and Restlessness

Feeling uncomfortable, irritable, or anxious when unable to play, and difficulty concentrating.

Harm to Work Life and Relationships

Situations arising such as inattention at work, falling income, or damage to family relationships.

Assess Yourself

  • Do you set a budget before playing and stick to it?
  • When you lose, can you stop easily, or do you try to win it back?
  • Has a family member or someone close to you ever expressed concern about your gambling habit?
  • Do you play purely for entertainment, or do you see it as a source of income?
  • Is gambling causing problems with your daily responsibilities?
Ways to Get Support

Get Help When You Need It

Acknowledging a problem is a sign of strength, not weakness. Support is available through any of the channels below — completely free and confidential.

c k44 Support

Our 24/7 live chat and email support are always available in Bangla. Ask our team any question about self-exclusion or limit-setting. Email: [email protected]

Family and People Close to You

Talk openly with a trusted family member or friend. They can help you make the right decisions and be there for you when you need them.

Professional Counselling

Consult a mental health specialist or behavioural therapist. Specialist support is available at hospitals and clinics providing mental health services in Bangladesh.

Self-Help Groups

Talking with others who have faced the same problem is often the most effective approach. Joining a local or online support group can help you cope with the situation.

Healthy Habits

Practical Tips for Responsible Gambling

Do

  • Set a budget before you play and do not go beyond it.
  • Treat gambling as entertainment — not as a source of income.
  • Take regular breaks and spend time with family and friends.
  • Use c k44's session time and deposit limit features.
  • Contact support promptly if you notice any warning signs.
  • Let a close family member know about the limits you have set for your play.

Don't

  • Do not turn to gambling when you are stressed or unhappy — it makes things worse.
  • Do not place extra bets hoping to recover what you have lost.
  • Never bet with borrowed money.
  • Avoid playing when you have been drinking or when you are emotionally unstable.
  • Do not allow minors to use your account.
  • Do not take money from the family's essential expenses to fund betting.
Common Questions

Questions About Responsible Gambling

Contact our 24/7 live chat to request self-exclusion, or fill in the application form on this page. Once your request is received, the support team will verify your identity and deactivate your account for a set period or permanently. No bets or deposits will be possible during the exclusion period.

Lowering a deposit limit takes effect immediately. Increasing a limit involves a waiting period to prevent impulsive decisions. Contact the support team via live chat for more details.

A cool-off period is a temporary break — from 24 hours to several weeks — after which the account resumes normally. Self-exclusion is generally long-term or permanent; once applied, reactivating the account before the set period ends is not straightforward. Self-exclusion is the more effective option for serious problems.

Try talking to them directly and without judgement. Let them know that getting out of the problem is possible and that seeking help is not a sign of weakness. If needed, reach out to a professional counsellor together. You can also ask c k44 support for guidance — we will assess the situation confidentially.

Yes, your account balance remains unchanged and completely safe during a self-exclusion or cool-off period. Withdrawal is possible once the exclusion ends (or when your account is restored at your request). For more details, read our FAQ.

Declaring your age at registration is mandatory, and anyone under 21 cannot open an account. If there is any doubt, c k44 verifies age through a national ID card or passport. If an underage membership is detected, the account is closed immediately and the transactions are cancelled.