c k44 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the c k44 platform and all services provided under it. By accessing the website or mobile application, you are considered to have read, understood, and accepted these Terms.

1.1 Applicability of Terms

These Terms serve as a binding agreement for the use of all c k44 services — including slot games, live casino, sports betting, bingo, and fishing games. In addition to these Terms, separate rules for specific games or promotions published on the site may also apply. In case of any conflict, the specific rules will take precedence over these general Terms.

1.2 Age Restriction

Users must be at least 21 years old to participate in any c k44 service. Registration or any form of transaction by minors is strictly prohibited. c k44 may request the necessary documents for age verification at any time and reserves the right to suspend the relevant account until proper proof is provided.

1.3 Language and Interpretation

These Terms are written in Bengali. Even if translated into another language, the Bengali version shall be final and shall serve as the authoritative document in any dispute.

To open an account at c k44, you must provide accurate and complete information. c k44 reserves the right to cancel any account registered with false or incomplete information.

2.1 Registration Conditions

• Each individual may open only one account. If multiple accounts belonging to the same person are found, all of them will be closed and deposited funds may be withheld.
• The mobile number and email address provided at the time of registration must be active and your own.
• If multiple members of the same household use accounts from the same device or network, c k44 must be informed in advance.
• c k44 reserves the right to reject any registration application without giving a reason.

2.2 Identity Verification (KYC)

In the interest of account security and proper service operation, c k44 may at any time request verification of a national ID card, birth registration certificate, or mobile banking account details. If verification is not completed within the specified time, the account may be temporarily restricted.

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with any third party or allowing them to use your account is a violation of the Terms.

3.1 Password Policy

• Use a strong password made up of a combination of letters, numbers, and special characters.
• Do not use your password on any other site and change it regularly.
• If you suspect unauthorised access to your account, notify the c k44 support team immediately.

3.2 Liability for Unauthorised Activity

You are responsible for all activities carried out from your account. c k44 will not be held liable for any loss caused by unauthorised third-party access, unless it is proven that the loss was directly caused by a fault of the platform.

c k44 offers deposit and withdrawal facilities through popular mobile payment methods in Bangladesh. All transactions are completed through secure and verifiable channels.

4.1 Deposit

• Accepted methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit amount: ৳100 (for each method).
• Transactions must be made from the mobile number registered on the account at the time of deposit. Deposits made from a different number may be rejected.
• Once a deposit is successful, it is generally credited to the account instantly. Contact the support team if there is any delay.

4.2 Withdrawal

• Accepted methods: bKash, Nagad, Rocket, Upay.
• Minimum withdrawal amount: ৳500.
• The withdrawal process is generally completed within 5 to 30 minutes.
• The mobile payment account used for withdrawal must match the details provided at the time of account registration.
• Withdrawal requests may be pending until active bonus wagering requirements are met.
• c k44 reserves the right to delay withdrawal processing during the verification process.

c k44 provides various bonuses and promotional offers. These offers are subject to specific conditions, and it is mandatory to read the relevant terms carefully before claiming any bonus.

5.1 Welcome Bonus

New members may receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement on the bonus amount is 20 times, meaning winnings from the bonus can only be withdrawn after the bonus amount has been wagered 20 times.

For example: depositing ৳1,000 gives you a ৳2,000 bonus, bringing your total balance to ৳3,000. Before withdrawing, you must wager ৳2,000 × 20 = ৳40,000.

5.2 Other Promotions

c k44 regularly runs various promotional offers, such as weekly reload bonuses, slot win bonuses, and special Friday rewards. Each offer has its own wagering conditions, maximum amount, and validity period.

5.3 General Bonus Policy Conditions

• Multiple bonuses cannot be combined at the same time, unless clearly stated in the promotion description.
• The RTP and other features of games played using a bonus may affect wagering progress.
• In cases of proven bonus abuse, c k44 reserves the right to cancel the bonus and suspend the account.
• Bonus codes must be activated before making a deposit; claims to apply a code retroactively to a previous deposit will not be accepted.
• A bonus is an opportunity — it is not direct cash and cannot be withdrawn before the wagering conditions are met.

6.1 Game Services

c k44 operates games through third-party software providers. Game results are determined by a Random Number Generator (RNG) and c k44 does not intervene in this process. If a game is cancelled due to a technical error, the bet will be refunded.

6.2 Betting Rules

• Once confirmed, a bet cannot be changed or cancelled.
• Winnings from bets that exploit a technical error will be considered void.
• For sports betting, if an event is cancelled or postponed, the relevant bet will be settled according to the applicable rules.

6.3 Casino Games

c k44's casino section offers live table games, slots, and other games. The specific rules for each game can be found in the game window or in the help section. If a disconnection occurs in a live dealer game due to a technical issue, the settlement will be based on the last confirmed state of the game.

The following activities are strictly prohibited to ensure the safe and proper operation of the c k44 platform:

• Intentionally exploiting any fault in the bonus system or games.
• Attempting to claim bonuses repeatedly by creating multiple accounts.
• Conducting transactions using another person's mobile banking account.
• Placing bets using automated software, bots, or scripts.
• Conducting fraudulent activities against other users.
• Using c k44's intellectual property without permission.
• Using the platform for money laundering or any other illegal financial activity.

8.1 Suspension or Closure by c k44

c k44 reserves the right to temporarily or permanently close any account in cases of Terms violation, suspected fraud, or failure to complete verification. The relevant user will generally be notified via email or live chat before such action is taken, however in urgent situations an account may be closed without prior notice.

8.2 Closure by the User

You may contact the c k44 support team at any time to request closure of your account. Active bonuses and wagering conditions will be settled before the account is closed. The support team also accepts requests for self-exclusion or limit-setting in accordance with the responsible gaming guidelines.

c k44 places the highest importance on the privacy of users' personal information. Full details of how your information is collected, stored, and used can be found on the privacy policy page.

9.1 Purpose of Data Use

• For account verification and management.
• For transaction processing and fraud prevention.
• For service improvement and providing a personalised experience.
• For compliance with legal obligations.

9.2 Data Security

c k44 uses industry-standard SSL encryption and security protocols to keep your information secure. The detailed policy on data sharing with third parties is set out in the privacy section.

c k44 always strives to provide uninterrupted service. However, c k44's liability will be limited in the following situations:

• If service is disrupted due to technical errors, server outages, or internet connectivity issues.
• In cases of software errors by a third-party game provider.
• In cases of loss caused by the user's own negligence or violation of the terms and conditions.
• In unforeseen or uncontrollable circumstances (force majeure).

c k44 will not be liable in any case for indirect or incidental losses beyond the amount deposited by the user.

c k44 reserves the right to amend these terms and conditions at any time for service improvements, legal requirements, or business reasons. For significant changes, advance notice will be given via the registered email or a notice on the platform.

Continuing to use the platform after any changes will be considered as your acceptance of the revised terms. The date of the latest update will be noted at the top of the page. To learn more about c k44, you can read our About Us page.

If you have any questions or complaints about these terms and conditions, please contact the c k44 support team. Support is available in both Bengali and English, seven days a week, twenty-four hours a day.

12.1 Contact Methods

• Live Chat: Instant support is available directly through live chat on the platform.
• Email: [email protected] — for general complaints and detailed inquiries.

12.2 Complaint Resolution

After a complaint is submitted, the support team will review the matter as quickly as possible. For complex issues, additional information or documents may be requested. For answers to common questions, see c k44's Frequently Asked Questions (FAQ) section.